Contact Form
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Getting In Contact
Our Contact Details
We aim to provide exceptional value for each of our customers by offering professional and helpful support before, during, and after each removal.
Email: [email protected]
Call Us
Plymouth: 01752 228815
Torquay: 01803 203355
Truro: 01872 263447
Our Opening Hours
Monday - Friday: 09:00 - 17:30
Saturday & Sunday: Closed
Bank Holidays: Closed
Please feel free to send us a message when we are closed and we will come back to you.
Before Your Move
If you have questions about your removal please feel free to give us a call there is always someone in our office who’s able to answer questions or offer advice.
Or try reading our frequently asked questions page where we have tried to cover some of the questions we are regularly asked.
After your Move Questions or Concerns
In the unlikely event that you experience any problems during or after your move we encourage you to contact as soon as possible by e-mail or on 01752 547236. Our staff will be happy to discuss any concerns you may have.
Feedback
We welcome feedback about your move! Learning what went into your decision to choose a moving company as well as how the removal went will help us provide better service to all of our customers. We send out an online survey to all our customers after their removal which we would be grateful if you were able to take the time to complete. In addition Google Places and Facebook are great ways to let others know how we are doing. So if you have a minute please take the time to share your experience with others. If you prefer please feel free to email or write to us.
Important Information
Company Details
Registered Office: The Depository, Elliott Rd, Prince Rock, Plymouth PL4 0SB.
Registered in England & Wales Company Reg No: 7286046
Registered Office: The Depository, Elliott Rd, Prince Rock, Plymouth PL4 0SB.
VAT Number: 144 5871 54
Documentation
For additional copies of your quotation, household inventory, or your move date confirmation letter, please contact us by phone or email.
Copies of our Terms and Conditions can be found here.
You can also access your details through our Client Portal you will just need your client ID and password to log in.
Dealing With Your Complaint
We take any complaint we receive very seriously and work with our clients to resolve any issue as quickly as possible so we would ask that you contact your Move Manager straight away if you have an issue.
In the unlikely event we are unable to resolve your complaint we adhere to the British Association of Removers Alternative Dispute resolution scheme which is independently operated by the Furniture & Home Improvement Ombudsman:
Web: www.fhio.org
Telephone: 0333 241 3209. Mon - Fri: 9am - 5pm
Email: [email protected]
